We were delighted to partner with the British Retail Consortium to explore issues relating to pay and productivity amongst UK retail employees. Our innovative research project started with a segmentation analysis of people working in the retail sector earning up to 20% above the (pre-2016) minimum wage using government data sources. It showed that once you took out students, the explanatory variable for people’s attitudes to work was their age. We then worked with Survation to build a panel that was weighted to take account of all the segments we had identified and asked a number of questions around pay and productivity. We were particularly interested in the findings around working hours which could have significant implications for discussions around productivity. We found, for example, that 65 per cent of front line retail employees, would take a job they were overqualified for if it offered flexibility in hours. Our full report is available here.
11th May 2016
Our management team has decades of experience in public policy design and evaluation, inside and outside national and local government.
Tooley Street Research Ltd,
85 Great Portland Street,
Tel: 020 3700 8367
Tooley Street Research Ltd is a private company registered in England and Wales. Company Number 8798299.
VAT Registration 178405194.